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IT Technical Support
Job Highlights:
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Customer Support
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IT solutions
Job Description:
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Respond to clients' requests for technical support via phone, email, or other communication channels in a timely and courteous manner
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Troubleshoot technical issues with hardware, software, and network systems
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Diagnose and resolve technical problems associated with operating systems and applications
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Escalate complex issues to senior IT staff or external vendors as necessary
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Maintain accurate and thorough records of support requests, actions taken, and resolutions achieved
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Provide guidance and training to clients on the proper use of hardware and software systems
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Keep up-to-date with the latest IT trends, technologies, and best practices
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Manage the IT asset and conduct regular stock take
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Perform other IT-related duties as assigned
Job Requirements:
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Possess Microsoft certificate is essential
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Proven experience as an IT Support Agent or similar role
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Excellent problem-solving skills and attention to detail
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Ability to communicate technical information to non-technical clients in a clear and concise manner
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Familiar with remote desktop applications and help desk software
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Strong customer service skills and a desire to help others
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Ability to work independently and as part of a team
We Offer:
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Attractive salary and discretionary bonus
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On job training
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5 days work
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Flexible working hours
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Free shuttle bus
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Medical insurance
Software Developer
Job Description:
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Involve development in IoT projects, across web, cloud, IoT sensor, etc.
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Design, Develop, & Maintain mobile apps / web applications in React Native, Vue JS, Node JS, C#
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Conduct code review process to ensure efficiently designed databases, code execution, unit tests and verify efficient application support and optimized maintenance.
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Responsible for the overall development life cycle of applications
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Commit to project plans, schedules
Job Requirements:
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High Diploma or above in Computer Science / Information Technology or equivalent experience
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1 - 3 years of software development experience in React Native, Vue JS, Node JS, .NET, C#, SQL database
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Good analytical skills, self-motivated, and able to work under pressure
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Fresh graduate also welcome
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Immediate available is preferred
We Offer:
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5 days work
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Project bonus
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On job training
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Flexible working hours
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Free shuttle bus
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Medical insurance
Sales Executive
Job Highlights:
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Selling and promoting hardware/IT cloud solutions
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High Diploma or above
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Proactive and able to work under pressure
Job Description:
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Selling and promoting a wide range of IT products, services and solutions to customers
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Prospecting new customers, developing sales activities and achieving sales targets
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Providing effective account management to customer
Job Requirements :
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High Diploma or above in Business or related subjects
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1-2 years experience of sales activities; IT or related areas are advantages
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Experience in handling TVP fund is preferable
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Assist in funding applications & monitor progress
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Fresh graduates are considered
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Good communication and interpersonal skills
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Self-motivated and able to work under pressure
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Willing to learn new IT products and software solution
We Offer:
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5 days work
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Project bonus
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On job training
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Flexible working hours
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Free shuttle bus
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Medical insurance
